Log in to your Whop account
Sign in to the Whop account you used to join Poke Alerts. Make sure your membership shows as active before moving on.
Four short steps. Your checklist below remembers where you left off, so you can ditch this tab any time and pick up where you stopped.
Sign in to the Whop account you used to join Poke Alerts. Make sure your membership shows as active before moving on.
In Whop, open your account settings or the Poke Alerts product page and connect the Discord account you actually want roles on.
Use the invite from your Whop product page or the link below. Join with the same Discord account you just linked, not a different one.
Back on Whop, click Claim Access on the Poke Alerts product page. That syncs your membership and unlocks your channels in Discord.
Most access issues come from mixing accounts: paying with one Whop email, linking a different Discord, then joining the server on a third. Pick one of each and stay consistent. Everything else lines up automatically.
You're missing your member role. Hop back to the Whop product page and click Claim Access. That's what tells Discord to assign your role. Refresh Discord after a few seconds.
Open your Whop settings, disconnect the wrong Discord, and reconnect with the right one. Then redo Step 4 (Claim Access) so the role gets reassigned to the correct account.
You may have signed in under a different email than the one you paid with. Check the address on your Whop receipt and log in with that. Still stuck? Ping us in Discord support.
No problem. Come back to this page after you sign up.